It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Benefits/Coverage may vary by state, and sublimits may apply. How do I file a claim and get a refund if I have ticket insurance? If you paid by credit card it may be possible in certain circumstances to. If you need help, Allianz Global Assistance representatives will be available 24/7. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. %PDF-1.3 Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. . What is Allianz Global Assistance Event Ticket Protector Insurance? Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Step 2 - Your retailer will contact us to discuss the claim on your behalf. *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. . quote.travel_dates : "Departure - Return" | formatDates}}, {{quote.start_date ? I decided not to attend the event and I have event ticket insurance. When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. Unfortunately, there was a death in the family in April and we couldn't do the cruise. Plans only available to U.S. residents and may not be available in all jurisdictions. "acceptedAnswer": { comes in. Plans include insurance benefits and assistance services. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. You can find the documentation and information required to file your claim on your claim filing confirmation. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance." And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Full refund. 101-C series or 101-P series, depending on your state of residence and plan chosen. How do I file a claim and get a refund if I have ticket insurance? Date of experience: 24 . These details will feature in the confirmation email that you received from the missed event insurance provider. Plans include insurance benefits and assistance services. Refunds must be requested within 770 days of the original plan purchase date. If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. Sometimes, we never know what life is going to throw our way. There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. For ticket insurance refunds, please contact the insurance provider. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, you'll get reimbursed for your tickets. It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. At the checkout it offered "missed event insurance" through Allianz Assistance. So I signed up for my refund, which they said would take 6-8 weeks to process. And the 15F tailgate temperatures, unfortunately, are less likely to bring you back to health than plenty of rest and medicine. Terms of Use. * "name": "How do I buy event ticket insurance? Terms of Use. By continuing past this page you agree to our All rights reserved. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. },{ Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. If I have Allianz ticket insurance and miss an event, can I get a refund? How do I file a claim for Event Ticket Protector Insurance? Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. You could always resell the tickets. If I have Allianz ticket insurance and miss an event, can I get a refund? This site uses cookies to improve your user experience and analyze site traffic. % You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. {{annualTravelBanText}} {{travelBanDateFormatted}}. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. Travel insurance: which policies have the best covid cover? Terms, conditions, and exclusions apply. Simply select "Yes" during checkout. How do I file a claim for Event Ticket Protector Insurance? The average price for an NFL ticket is about $84; but thats just for one seat, imagine that you bought tickets for your entire family of five.1 As for musicians, Beyonc, Billy Joel, Celine Dion, the Eagles, Paul McCartney and Sting are among the A-listers it costs more than $100 to see live in concert. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Check a Claim. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. You probably wont be happy that you need to use your event ticket insurance. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. Our Plans. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. How do I file a claim for Event Ticket Protector Insurance? Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. By continuing past this page you agree to our We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. And ticket insurance such as Event Ticket Protector can give you the proactive peace of mind and reactive solution for dealing with a number of unanticipated circumstances. Seats together. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Tickets will arrive in time for your event. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Ticketplan's terms can be found on the Ticketplan website. Do Not Sell or Share My Personal Information. For WA residents,it may not be available in all plans. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. What is AXS Premium? Except as expressly provided under your plan, you are responsible for charges you incur from third parties. With Allianz Event Ticket Insurance, the total price you paid for your tickets will be covered if you cant attend the event for reasons including: Some terms and conditions do apply. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms.
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