rheem performance plus upper element light not on

What else have you checked? . Do the same with the wrench when replacing a heating element. Water heaters are set from the factory to heat water to a maximum of 120 degrees Fahrenheit. If you have no idea of how to choose the right element, this article may be helpful. The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage. The thermostat may be set set too low. Customer Reviews for Rheem Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator. Turn off the circuit breaker to the water heater. Its self-cleaning feature prolongs tank life and maintains the water heater's efficiency. Nice appliance. Replacement Parts. If your home is in a state that requires Demand Response water heaters, please select an approved Demand Response model available on homedepot.com. Price and it working good. I can't seem to get power to the lower element of my electric hot water heater the top one reads fine but the bottom one does not. 0000001863 00000 n Pull it out quickly, insert the new element, and hand-tighten it. A few hours later, it was leaking again. Electric The Rheem Performance Plus 50 Gal. 8 Operating Instructions Safety Controls . ! The upper element heats the upper portion of the water column. 0000057133 00000 n Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater-XE40M06ST45U1 - The Home Depot in my home. That is in the shower, not with my better half. What Would Cause an Electric Hot Water Tank to Use More Electricity Than Normal? . 1) Power on and bottom element presently heating water. . . PAGE 15 Check the wires running power from the top element to the bottom one. However posting my message yesterday I discovered that I am getting hot water at my sinks - It's just the showers that are the problem. This uses less electricity, lowering your electricity bill. Ground screw NING WAR Junction box cover Conduit connector Wire connections Water heater junction box. SZQ8l2)&5O ~!d3+,|*Kdz2MaW)K@D)z Be careful with this site. Status Light Wiring Diagram (if installed) G * L2 RED BLACK L1 JUNCTION BOX When factory installed with the status light feature, the wiring will feature four additional wires to connect to the top cavity cover light system. IMPORTANT SAFETY INFORMATION. *HublQDM#^yR#,1^z(^WCC7o (i{{JqB,E{s.Z=*jd*Jv] fzyA]c{*[=Em `W7L V$' 0000019298 00000 n oldturkey03. 0000019645 00000 n q/ vQZUO ]eGIl$=yaMWFlj . Replaced a less than three year old water heater of the exact same model due to the bottom rusting out. That's what we thought, and we changed all that to new, but with no luck. Featuring System Sentinel, a self diagnostic LED system that alerts the user to the operating status of the heater. Provisions made to protect area from water damage. Rheem Performance Vs Performance Plus: Overview Rheem Performance is the lowest rung of the company's gas heater family. You may freely link to this site, and use it for non-commercial use subject to our terms of use. 0000020302 00000 n . 0000191623 00000 n Thank you Home Depot. Installing the water heater. Safety Information Safety Precautions. The basic operation of a two thermostat system (upper and lower) on an electric water heater of 240 volt supply is as follows: Only one element will come on at any one time. . D 2 LOWER HEATING ELEMENT LOWER HEATING ELEMENT LOWER HEATING ELEMENT FIG. Turn off the pumps circuit, if you have a well and pump. 5 Proof of the original purchase date is needed to obtain service under the warranty. Purchase the right valve for your model. So, give the upper one time to heat up before checking the lower one. I use this webpage to test my water heater: http://waterheatertimer.org/How-to-test-. Allow the water to heat up. Here are additional warnings: If you didn't find the issue youre having here or these steps dont solve it, a service technician can help. Ed Lauren. Old water heater had internal leak not noticed until it was leaking all over. Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. Click here to log in to MyRheem to browse our product training library. The two gas units both come in 40 and 50 gallon capacities, with an energy factor of .62. Vincent Garofalo, Blaise Werner Questions of a Do It Yourself nature should be submitted to our "DoItYourself.com Community Forums". Remove the jacket access panel(s) and insulation. Adam Dudley, kasten39828 What make is your HW heater? C. Operating the water heater. 208 Volt 6 kW Multi Phase Field Convertible Electric Tank Water Heater, Commercial Light Duty 30 Gal. At Rheem, we strive to innovatebest-in-class products to lead the industryin environmental improvements. Hot water heater is dispensing ultra-hot water. If water continues to drip or flow from the temperature/pressure relief valve, you can replace it with the following steps: If water isnt coming from a fitting or the T&P relief valve, the tank is leaking. After 9 days have hot water again. C 1 FIG. Colin Flemington. New heater will shutdown the water and electric until service is done! You checked the power? The Lower light did not light right away. Melvin Cleveland, alienpilot65 I think I can use this water heater for more than 10 years. The Gladiator water heater is unlike any other water heater because it provides the Power to Know, the Power to Control, and the Power to Protect. (Upper element) lights lit. What could be the most likely cause? Rumbling noiseWater conditions in your home caused a build up of scale or mineral deposits on the heating elements. Isolated tank design reduces conductive heat loss, Dual 5500 or dual 4500 watt copper heating elements, FHR: 52 - 63 gallons, based on gallon capacity, Indicates heating element and thermostat operation, Premium grade anode rod provides long-lasting tank protection, High performance and lower operating cost, Compliant with many electric utility incentive programs, Electric junction box located above heating elements for easy installation, Over-temperature protector cuts off power in excess temperature situations, Temperature and pressure relief valve included. Opened the top cover because the felt water was too hot and tried to reduce the temperature. through 120 Gal. . Plumbing, Piping, Water Heating, Wells, Air & Water Filtration and Conditioning, How to Prevent Ongoing Clogs in a Utility Sink, Have Power but Water heater won't heat/kick on. 0000021356 00000 n Is it possible that I didn't put it on tightly enough? This model comes with 2 4500-Watt stainless steel heating elements. They tell you to get an answer from a tech and fill out a form they'll charge you a dollar. A premium grade anode rod provides long-lasting tank protection. If the circuit continues to trip, theres an electrical issue that needs to be diagnosed and repaired by a qualified service technician. A fuse is blown or a circuit breaker tripped. Remove the access cover panels located on the side of the tank. visit our Water Heater Installation page for more information. Electric medium water heater provides an ample supply of hot water for households with 3 to 5 people. WARNING: If local codes require external application of insulation blanket kits the manufacturers instructions included with the kit must be carefully followed. . Indicates heating element and thermostat operation. 3, 4 FOR YOUR RECORDS Write the model and serial numbers here: # # You can find them on a label on the appliance. Hello, If you replaced an electric element, remove the cover to it, and check/tighten the element if necessary. It turned out to be a lemon and after much effort to repair it, Rheem replaced it under warranty and even paid for Home Depot to install the replacement. 0000022811 00000 n The exact location is different with each manufacturer or model, but it probably has two panels -- one for the upper thermostat and one for the lower. A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must be installed in the opening provided and marked for the purpose on the water heater. Care and cleaning of the water heater. WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heaters thermostat. The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters. Having the thermostat set too high will cause water expansion and force water out the valve. Medium 9-Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator provides ample amount of hot water for households with 3 to 5 people. This unit comes with two 4500 watt elements and an automatic thermostat which keeps the water at the desired temperature, providing faster hot water delivery. They sometimes burn out. Review the chart on this page first and you may not need to call for service. A: Hi Rays and thank you for your question. Electrical current wont pass through a bad part. Problem I have now is trying to get the handle off - It looks like the screw is stripped out - I think it was originally a alan wrench screw (Price Pfister), but I can' really tell at the moment. Press and held the reset button for 10 seconds and the automatic shutoff cycles read more. Washington Residents (Effective 1/1/23): THIS WATER HEATER DOES NOT MEET DEMAND RESPONSE REQUIREMENTS. the cost of the indirect and hybrid electric water heat is the same , and i already have the line for the indirect , if i use my furnace for heat the water and put in in the electric water heat for mantain it hot and help to heat, i will save money in the end of the year or i will spend more ? IF YOU NEED SERVICE 1. . Since deadly carbon monoxide (CO) is a byproduct of the combustion of natural gas and propane, it is important to install a CO detector near a gas water heater. Can this product be used in a mobile home? Recovery: 21 - 25 GPH at a 90 F rise**. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. @jrbryant so you have a water heater where the bottom element is not working? Calling a Rheem water repair technician is an affordable way to avoid serious injury. unit's lower element light is not lit and the water . No valve of any type should be installed between the relief valve and the tank. Installed myself in less than an hour and works great. They sometimes burn out. Only take Rheem water heater troubleshooting steps youre knowledgeable about and comfortable with. Description: This recall involves Rheem brand "Performance Platinum" electric water heaters in 40, 50 and 80 gallon capacities. Do Not Sell or Share My Personal Information. Rheems light-duty commercial electric water. Call us 844-262-5082 The Rheem Performance Plus is a water heater available in gas and electric models. FHR: 52 - 63 gallons, based on gallon capacity. . All models shipped in simultaneous configuration. . DANGER: Before manually operating the relief valve, make certain no one will be exposed to the hot water released by the valve. Never buy another water heater after the Rheem Marathon 50 Gal. Are the factory installed in/out pipes dielectric? The fittings are electro zinc plated and polypropylene lined. 0000008413 00000 n Like message says:Upper Element Error or Relay stuck closed. %PDF-1.5 % This unit comes with two 5500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. The Power to Know: detect potential leaks with the 360 LeakSense Leak Detection system. Performance Plus 50 Gal. . Changed lower element and Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor Satisfied Customers Rick is online now Related HVAC Questions My water heater is not heating water. Finally an explanation on why the top element alone burning out can result in zero hot water even though there's a healthy lower element there. Electric service to your home may be interrupted. Insulation Blankets ! Website operating problems contact Webmaster. experience as a licensed oil & gas technician. Checked power, reset the. Wiring checks out okay. 0000001016 00000 n Solutions requiring multiple steps are found below. Easily convert standard models from simultaneous to non-simultaneous and single phase to 3 phase. Electric tall water heater provides an ample supply of hot water for households with 3 to 5 people. 0000001987 00000 n Water is too hotThe thermostat is set too high. Once it reaches the set temperature, it will shut off and then send power to the lower element. Stainless Steel Water Heater Supply Line, Upper Thermistor/ECO Replacement Kit for Rheem Performance Platinum Water Heaters, Indoor/Outdoor Whole House Electronic Descaler Conditioner Treatment System, EcoNet Home Comfort Wi-Fi Module for Performance Platinum Smart Electric Tank Water Heaters, 1/25 HP Hot Water Recirculating Pump with Under Sink Kit, 3/4 in. Before beginning the task, he should press the red reset button on the thermostat and check the electrical panel for thrown circuits. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). Local codes shall govern the installation of relief valves. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. If everything is tight, the next step is to determine if the relief valve releases water. Wait for the water heater to recover after an abnormal demand. Staple sales slip or cancelled check here. This tank is backed by a lifetime warranty (with registration) and eliminates the hassle of periodically replacing your water heater. Shop Medium Wood Bathroom Vanities without Tops, Single Sink Soft Close Doors Bathroom Vanities with Tops, Shop Party Digital display Portable Speakers, Shop Surface Mount Wall Plate Included Timers, 15 amp Plug Electrical Plugs & Connectors, 15 amp Siemens Electrical Panels & Protective Devices, Shop Dual Hose 12K BTU Portable Air Conditioners, Lasko Bladeless 1500-Watt 28 in. A Rheem technician can check the gas valve and clean or replace it. 0000370107 00000 n Setting the water to a higher temperature increases the risk of scalding. Immediately the upper light came on and the upper element engaged. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local utility for qualified service assistance. Rattling noise during periods of water usageInternal heat trap fittings in operation. The upper one heats the water in the upper part of the tank first. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostat(s), heating elements or other operating controls. oldturkey03. Before taking the Rheem water heater pressure relief valve below, its worth remembering the potential dangers burns from hot water or the tank, shock from electrical connections and the risk of a gas leak or carbon monoxide leak from gas models. If I had done the install myself I might have thought the lower element was defective. When you need a smart, dependable contractor or plumber, count on our team of independent professionals for your heating, cooling and water heating needs. The Rheem Performance Line. As a Performance Platinum, the Gladiator has a 12-year limited tank and parts warranty plus a 3-year in home labor warranty. . Yeah, your lower element is broken, you just need to buy a new one and replace it. Ihave a rheem proficient 40 gal water heater 2016, lower element not working, have cold water. Feb 5, 2022 by This is normal. Models range from 30 through 120 Gal. I'm totally at a loss, and talking to Rheem (I do still have warranty) is a mixed bag. Title After some troubleshooting on the phone with a multi-meter, Rheem sent a replacement upper thermostat. Home Rheem Water Heater Troubleshooting - Common Problems and Solutions. 0000018686 00000 n I just installed the Rheem performance plus water heater 39 gallons, the power light, and upper element light are on but Ask an Expert Home Improvement Questions HVAC Questions HVAC Rick, HVAC Supervisor 39,246 Satisfied Customers 50+ yrs. Answered in 10 minutes by: HVAC Technician: Gaztech1 Hello! Dual 5500 or dual 4500 watt copper heating elements. xZ{tT>f#3Idfdd2A @H DI,~E[VVLm+>VKkORR)3v~3y> `AeXPlUWvE7Ux>}+ ~ +dVbt?}tWvmJ+{6 z+]G 4Oh|{=bVO`-rN n\RIV#d8ad##vu+[8g3xHQfdH{{gDr!I+`;T`me5pG%6mqWXE#SIYDV!r*'3Pv"h'$8r5df/m wl"}"^JvL< LgPWeHRt3}-1ShyRg^8;`vh'QK"49ST9~{xYlFRB/6Xlap,g>z+B6 ?`2\ N6+GC_x=nWaVd49V24EHDlmD$]WrWedy)hT&>MJ`Ceb+e%kDwg'hZRXuC}"G"M3 0000001706 00000 n The temperature of the water in the water heater can be regulated by setting the temperature dial of the adjustable surface mounted thermostat(s) located behind the jacket access panel(s). It could be one or the other, and diagnosed by onsite technician, You will probably notice that hot water will run out.so best to have it serviced asap. This water heater is factory equipped for two (2) wire connection to electrical power. The second one has incomplete threads on the cold side and needed to be returned. . Quantity Add To Cart. 2. 6 Electrical Connections. This takes pressure off the water tank. The replacment helped for a short while, but then the problems returned. This website is using a security service to protect itself from online attacks. The water leak from the top heating element wasn't tightened enough. Its probably time for a new water heater. An electronic LED system indicates element and thermostat operation. Place a couple towels on the floor if replacing an element. 0000019604 00000 n Must check every element which are parts of main after installed. Medium 9 Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator by Rheem (2169) Questions & Answers (403) Electronic LED system indicates element and thermostat operation Make sure it fits: measure your space to ensure dimensions fit WA Residents - see disclaimer below before purchasing CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). I've also read this could be the result of a faulty expansion tank. Make sure electric supply to water heater and disconnect switch, if used, are in the ON position. 213.32.24.66 Performance. About 2 years ago, my then 12 year old water heater failed and I replaced it with a new Rheem Performance Plus 50 gallon model purchased from Home Depot. If the carbon monoxide detector goes off, evacuate the area. Adjust it to a higher temperature, but no higher than 120F. The colder inlet water takes longer to heat. It may save you time and cost. Answer Summary Gaztech1 here,I am ready to assist you with your issue. Initially things were fine, but when cold weather set in I started to notice very inconsistent results with my available hot water. Before You Call For Service Troubleshooting Tips Save time and money! The non-metallic tank eliminates rust and corrosion that leads to leaks in typical tank water heaters. otate the crossbar up and down until it breaks away R from the remainder of the cavity insert. Sometimes the first shower of the morning would be piping hot, but other times it would be lukewarm. There is no payment! If you do not understand, these instructions or any terms within it, seek, water heater should be directed to the seller, from whom it was purchased. . They are available in 3kW through 12kW and in 208-Volt, 240-Volt, 277-Volt and 480-Volt. If it is midway between the two, it has been tripped. 1) Power on and heating cycle complete. CAUTION: The presence of water in the piping and water heater does not provide sufficient conduction for a ground. 2: pdf: 885.43KB: View Full View Download Featured Content 1 Rheem s performance; 2 Call 1 800 homedepot; . . DoItYourself.com, founded in 1995, is the leading independent home improvement and repair website.

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