The FedEx Email Return Label also gives you and your customer flexibility. Everyone deserves a smile they love. You can create a competitive advantage for your business with our portfolio of flexible return shipping services, which makes it easy to manage customer returns. This is part of our Lifetime Smile Guarantee. Customers do not need a FedEx account to return their IK. If you dont have a shipping label, visit a FedEx location and choose affordable, fast FedEx Ground for an easy and inexpensive return.. We have several before and after photos and video testimonials on our Results page. We recommend using one of the following browsers for an optimal website experience. I phoned fedex and asked them to come pick up the package from me as my nearest drop off point was over 30 mins away and they came the same day to pick it up- you just need that fedex code which should be on the return label which i believe is already attached to the box? * No regular in-person visits and straighter teeth in as little as 4-6 months for as low as 69.43 per month. Yes, you may purchase impression kits and aligners for more than one individual. We recommend using one of the following browsers to access this site. Use your Chewies for 1015 minutes at a time, 23 times per day. The registered dentist or orthodontist assigned to you will review your smile and assess your eligibility for SmileDirectClub aligner treatment If they determine you are not eligible for treatment, the cost of your impression kit or a 3D image appointment is fully refundable. 2SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. This website uses first and third party non-essential cookies to analyse how you use our website so we can tailor advertising to you (in our website and on others). Yes! Saturday is a normal pickup date for customer returns. If you ever get off course because of a vacation or forget to wear your aligners, you can always reset your dashboard by clicking the "Get Back on Track" button. If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey. Through a secure provider portal, your dentist can view images and dental impressions, and prescribe your treatment. These cookies do not store any personal information. It is a sign that your aligners are working by moving your teeth into a straighter position. Our SmileGuides are GDC registered dental professionals. What happens if I am late for my appointment? For information on other FedEx Ship Manager solutions, contact your FedEx account executive. It is as simple as that. This discontinuation excludes damaged call tags and recipient shipments refusals; both are still permitted to be scheduled by calling FedEx Customer Service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. If you have thepacking slip that was included in the original package sent to you with your product(s), you may return the merchandise to SmileDirectClub by parcel carrier/mail at the address below for a refund of the purchase price, less other if applicable (unless you are eligible to receive a refund of such charges), in the original form of payment: Please fill in any requested information on the packing slip and include the packing slip in the return box. You can make a one-time payment of $1,895 or sign up for the SmilePay plan. Is there anything I can do to become eligible again? During treatment, if youre concerned your teeth arent moving as expected, please contact us via chat, phone call, or email to arrange a Smile Check-in with our dental team. Add to cart - $25.00. During the 3D image appointment at the SmileShop, our SmileGuides who are UK registered dental professionals will provide instructions for use of the teeth whitening. Ship online usingFedEx Ship Managerat fedex.comorFedEx Return Manager. When customers ring FedEx if they dont have an account, number advise them to press 0. FedEx SmartPost Returns is an ideal way for businesses to provide their customers with a convenient returns method. Provide great customer service while improving your return process. All customers who complete this process will receive a continuation of their bright on teeth whitening treatment in their aligner kits so you can brighten your smile while you straighten it. What are our aligners made of? Dangerous goods, dry ice and hazardous materials cannot be shipped. And if your treatment needs an aligner touch-up, it's free. Much like the days after a good workout at the gym, most people experience some tooth soreness for a few days after wearing new aligners. That's why we'll refund the cost of your 49 impression kit if your treating registered Irish dentist determines our clear aligner treatment isn't suitable for you. Give us a call at 0800 031 8344 at least 24 hours before your appointment time to reschedule your appointment and avoid a cancellation fee. Please direct customers to FedEx customer services on0345 607 0809 or email uk@fedex.com. We sell these for 99 a set. See FedEx ExpressTag inFees and Other Shipping Informationfor details. Requests for call tags through FedEx Customer Service were discontinued effective Jan. 31, 2021. FedEx SmartPostReturnsalso offers an email return label solution. Concealed damage is not covered. Ive completed treatment, but think I might need a little extra help to achieve my desired smile. SmileShops are located across the country. Package & Shipment Details. Compared to a professional in-office dental treatment. I have a QR code return label from a retailer working with FedEx.. Ive been trying to contact SDC for a while to find out about returning my impression kit, but had no response. Within about 72 hours of receiving your impressions or image, well send you a preview of your treatment plan showing how your teeth will transform. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Our clear aligners come as a set of multiple aligners. If you received specific instructions from your online store, please follow those packing directions. A return pickup fee applies for on-call pickups. No, sorry. What are the SmileGuide's qualifications? Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Add to cart - $75.00. We recommend using a trackable carrier suchas FedEx or UPS. To find the nearest USPS location go to the USPS website, Through a free package pickup. How do I clean the LED accelerator light? Please follow these steps when returning your aligners: Once we receive and process your return, well email you to let you know your refund has been issued. Yes! Results may vary. Return shipping postage is included. We understand that mistakes happen. How do I know if I'm right for your aligners? They will evaluate your plan and if its decided an aligner touch-up is needed, we will create and ship new aligners, at no cost to you. How do I schedule a scanning appointment? Register your aligners when you receive them, either online in your account or in our mobile app, Wear your aligners for the prescribed amount of time, Complete your regular virtual Smile Check-ins, Wear your retainers every night as prescribed. Want to return an online order? As someone who had braces three separate times, let me tell you: They're not fun. Will my teeth move more slowly because I am only wearing aligners at night? Youll also see two adhesive strips. Simply insert your aligners, put your Chewie between your teeth, and chew as if it were a piece of gum. These preprinted labels are an easy way to manage your returns and other inbound FedEx Expressshipments. Return the kit and get an $18 rebate, which means you'll essentially get the kit for free. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. SmileDirectClub Guarantee If your doctor determines our aligners aren't a good fit for your needs, we'll refund the cost of your impression kit. It caters to people looking for an affordable alternative. Thats all. Average results when used as directed. Click the link to print the label and apply it to the package, then return the package in one of the following convenient ways: Through a local U.S. Post Office location, blue collection boxes, mailboxes and mail carriers. For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized ShipCenter, Office Depot or OfficeMax location. Share on Facebook (opens in a new window), Share on Flipboard (opens in a new window), Deal pricing and availability subject to change after time of publication. In the middle of treatment: For more information, please see our Always cleancasethoroughly after each use. Plus, well send our bright on premium teeth whitening so you can show off those pearly whites. FedExInternational Next Flight, FedExInternational DirectDistribution and FedEx International MailServiceare not available. FedEx Ground PRP is not available through FedEx Ship Managerat fedex.com or other FedEx Ship Managersolutions. Aligners Affordability will be assessed at the time of applying. Your package will arrive via UPS Ground. Requests for call tags through FedEx Customer Service were discontinued effective Jan. 31, 2021. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Currently the Lifetime Smile Guarantee is for new Club members, Club members currently in treatment, and Club members who have finished treatment within the past 30 days. A shipping label and customer receipt will be printed on-site. Clear Aligners & Teeth Straightening Kits | SmileDirectClub Official SmileDirectClub Site - Discover reliable and affordable aligners to make at home teeth straightening easier than ever for 60% less than braces! We have updated our list of supported web browsers. Place your Standard Shipping order by 3pm CT, and well send it out via UPS that same day. As long as you replace your SmileDirectClub retainers every 6 months and wear them as prescribed, you'll qualify for a free aligner touch-up each year if you ever need one. If you are currently in treatment, you will become eligible again as long as you: Check in your aligners (check your email or the app to do this), Complete your future Smile Check-ins (via email or our app), Purchase retainers after treatment, replace them every 6 months, and wear them as prescribed. Note that Internet Explorer is no longer supported. Your all-in-one aligner box features an instructional booklet, but we also have video support here. If they are, well create and ship new aligners, at no cost to you. Your customer decides if they want to print it using the link provided or let FedEx print it for them by showing the mobile barcode. Subsequent replacement aligners may be subject to a 70 surcharge depending on the circumstances. for 25months (1915.23 total, 1739 financed at Rep 9.9% APR variable for 25months). If this happens, youre in good hands. Lifetime Smile Guarantee refunds bright on does not whiten veneers. The FedEx SmartPost Print Return Label is available through the following shipping tools: FedEx Ship Manager. 5Half the cost of our competitors claim based on Single Pay vs. avg. 3Half the cost of other teeth straightening options claim based on Single Pay vs. avg. Available for FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M. and FedEx 2Daydeliveries in the majority of cities throughout all 50 states. SDC is authorised and regulated by the Financial Conduct Authority (FCA) and entered on the Financial Services Register, reference number 922647. We create and deliver a return shipping label to your customer, and collect the item for return. Take impressions of your teeth at home to see if you're a candidate for clear aligners. All you'll need is your receipt. Create and print a return label, then include it in the original shipment to your customer. Visit our tracking page to track your package. Available for FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M. and FedEx 2Daydelivery throughout the U.S. Saturday delivery is also available. Get answers to frequently asked teeth straightening questions here! Remote clear aligner therapy isn't right for everyone. Our SmileShops are located across the UK. Limited time Monthly offers: Price extension - limited time. We can pick up from both commercial and residential locations. It is a full system of teeth whitening that gets your teeth to their brightest bright. At SmileDirectClub, were all about making people smile. If youre unsure about asking for a touch-up, please contact us via chat, phone call, or email to speak with our dental team. See SmileDirectClub.com/claims for details. Your term will be reduced based on the number of aligners you have opened and used. Privacy Policy. You can schedule a FedEx ExpressTag pickup for the same day or the next business day, Monday through Friday. Allow the light to dry in a well-ventilated place. and our Once they receive the email, they can click the link to print the label and customs documentation and apply them to the package. Please note, you are responsible for shipping costs. Then plug the light into your phone using the appropriate attachment, insert it into your mouth, and wear it for up to 10 minutes. You can do in-person visits or just check in with SmileDirectClub's dental team virtually to make sure everything is on track. Could someone help me as I am desperate for teeth alignment. Register your aligners at SmileDirectClub.co.uk/checkin. Am I a Candidate? Were happy to help you keep your contact information current. I hope you found this video on how to do. Either way, well help make the transaction go smoothly with convenient label options and returns solutions. Lifetime Smile Guarantee refunds Twitter continues to lose vital support from major companies. Results from independent study, data on file. If you need to create and print a label, you can create one online and print it at home. First, decide which of the following situations describes you best. Your customers can return FedEx Ground PRP shipments in one of the following ways: We create and deliver a return shipping label to your customer and collect the item for return when we bring the label. While the average time of treatment may be longer than the average 22-hour a day aligner therapy, this discreet and flexible alternative will safely achieve desired results. While were actively working to update our platform to allow a single user account to manage multiple customers, for now you will need to purchase each kit under a different email address to ensure proper prescription and monitoring of treatment. Results may vary. (Privacy policy). Using teeth whitening with bonding or fillings can discolor your teeth. During your visit, a SmileGuide will take a 3D image of your current smile, which will be used to create a treatment plan that will be reviewed and approved by a registered UK dentist. SmileDirectClub doesn't accept direct payment from insurance companies. Can I use SmileDirectClub clear aligners on only my upper or lower teeth? Your aligners are as unique to you as a fingerprint. Ship online usingFedEx Ship Managerat fedex.com. Please note that pricing may be different. One of the strips will have been used by the retailer. Results may vary. I lost the registration code in my impression kit / new smile kit. Use your Movemints to ensure your aligners are the most comfortable fit. Log in to your SmileDirectClub account or download our app to look at your 3D plan. Are SmileDirectClub clear aligners trimmed in a scalloped fashion or straight across? This website uses cookies to improve your experience while you navigate through the website. Cookie Notice Without retainers, teeth have a tendency to shift back to their original positions. Your customer simply needs to have the package ready for pickup when the FedEx Express courier arrives. You can learn more about our clear aligner pricing by visiting our Pricing page. All Rights Reserved True smiledirectclub.com /blog /what-happens-after/. Yes. We customise each treatment plan using SmileOS an innovative software that uses digital 3D rendering and our data from more than 1.8million aligner treatment plans. Results may vary. You can create a label yourself on fedex.com or go to a retail location for help. The only number needed is the FedEx Tracking # printed on the return label. Then open the bright on premium whitening pen and twist the bottom until the gel is visible on the brush. It is mandatory to procure user consent prior to running these cookies on your website. During treatment, teeth can sometimes be stubborn and not shift as expected. For proof of delivery, please use a trackable carrier like FedEx or UPS. Were unable to ship to PO boxes at this time. Youre not alone. Just use the unused strip to seal the package, then send your return. 1SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. Available for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M., FedEx 2Day, FedEx Ground, FedEx Home Delivery, FedEx 2DayFreight and FedEx 3DayFreight shipments throughout all 50 states. How do I know if Im right for SmileDirectClub clear aligners? How do I know if Im eligible for the Lifetime Smile Guarantee? fees (incl. Dont forget: You need to notify us within 30 days of completing your treatmentplan for the warranty to remain valid. No charges are assessed until the stamp is used. T&Cs Apply. Premium Teeth Whitening Kit with LED Light (2 treatments) Add to cart - $67.00. Results may vary. Send returns to SmileDirectClub - Returns 981 Industrial Park Road Suite D Columbia, TN 38401 Customers can call 0345 607 0809and press 0 if they do not have a FedEx account to arrange a pickup (return ID is not located on the bottom of the box it will be on the FedEx envelope), Or schedule a pickup online using link: (UK)https://www.fedex.com/en-gb/shipping/global-returns/how-to-return.html. Your customer can then apply this prepaid label to the package as needed and return the package in one of the following convenient ways: The FedEx SmartPost prepaid return label also gives you flexibility no charges are assessed until the label is used. Established in 2014, SmileDirectClub is a teledentistry company that provides products and services for straightening your teeth at home. If an online store has provided you a return label with another shipping service, you wont be able to return your package at a FedEx location. At SmileDirectClub, were all about making people smile. Our at-home aligner kits provide a convenient option for reliable and affordable treatment. Please contact support for additional assistance. Click on the Ship drop-down menu at the top left of the FedEx Ship Manager menu. These check-ins help monitor your progress and keep everything moving according to plan. Once finished, take out the light and spit out any excess gel. 10-hour aligners are safe and very discreet to wear because customers only wear them at night and when they sleep. Smile Direct Club | Impression Kit TrulyJacqueline 3.28K subscribers Subscribe 105K views 5 years ago Hey everyone!! If you buy something through links on our site, Mashable may earn an affiliate commission. Give us a call at 0800 031 8113 or send us a message. SmileDirectClub needs proof of shipment to honour a refund, so please use a trackable carrier like FedEx or UPS. You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your my account dashboard. FedEx ExpressTag labels are not available through FedEx Ship Manager. Our SmileGuides use a highly accurate 3D optical camera to capture an image of your smile, including your teeth and gum lines. If youre unsure whether youre eligible, contact us to find out. Follow these tips for how to return online orders. 650% less than braces claim based on Single Pay vs. avg. To get restarted, submit a new Smile Assessment by selecting Am I A Candidate? Your aligners should cover at least one third of each molar. 2023 SmileDirectClub. Register your aligners at SmileDirectClub.co.uk/en-gb/patient-portal; and. With FedEx Return Manager, it's all just a click away and at no extra cost to you.
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