For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. The email will state that the payment will be released to you once you have proven that the goods have been sent. A buyer from Europe orders at item and pays for it. ath Power Consulting was compensated by Aura to conduct this study. You can report an issue with a seller to eBay directly here. 08:13 PM The buyer pays quickly, and you send the item without concern. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. They are absolutely not and I have the receipt as well. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. On eBay, you can find the right items, at the right priceworry-free! Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. They may even provide photos of the broken item. View basket for details. You're backed into giving them. This is incompetence at its finest because if they really wanted to correct this issue they would have told me specifically what I am doing wrong. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. Never do this as it can compromise all of your accounts, passwords, and sensitive data. This scam is a new twist on the offer of overpayment. You were suspended for relisting pulled items. If you continue to do so, the suspension will be permanent. We're here to help if you have problems. None of my nice customers have ever reported any of my sold items as fake. Then you go on to say that the items are not available on TMCs site. keep sharing about your item in social network, every five minutes if needed. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. Some are targeted at buyers, others at sellers. Learn more. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. As compared to the competition. Research the sellers history and inventory for signs that they could be a scammer. Before I learned about this program, I would have steered clear of buying a watch, bag, or anything else that's highly collectible simply because I'm not an expert in those areas, but with eBay Authenticate, I wouldn't hesitate to do it. They just told me ebay found the listing and reported it as fake. You can do a reverse-image search using tools like, eBay users buy items as usual from a seller (for example, a refill of coffee pods)., When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine)., If you reach out to the seller, theyll explain the item was sent by mistake, but that you can keep it as a free gift., But whats really happening is that the seller has used, When the legitimate credit card owner realizes that theyve been defrauded, they file a chargeback that will most likely be covered by the bank or business where the card was used.. If a listing says the item is authentic, but you receive a counterfeit item, report it to eBay and ask for a refund. You dont need to be a rocket scientist to know that. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. Check the address on the package. You'll also find many giftable items for the upcoming holiday season. So I get an e-mail from ebay saying two of my items are counterfeit. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. If you still need help, let us know your problem. I have to take her to court! As a collector of sneakers and fashion, Amir is passionate about all things related to style. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. eBay . Delivering items as described in the listing. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. 08:54 AM. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. Answer (1 of 6): eBay is encountering rougher waters, according to this report. When you buy through our links, Insider may earn an affiliate commission. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. They remove it and tell you not to relist. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. Others may be listing the same or similar items, but this has no bearing on your situation with eBay. I always receive the very general email from eBay hoping to educate me about my fake listings- what a joke. Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. Give them a chance to sort things out for you. Before buying, contact the seller through eBays messaging system to ask for additional information to help you verify that its not counterfeit. Venmo is fast and easy to use. Read every listing thoroughly to ensure that you understand exactly what youll be receiving. If a deal seems too good to be true, it probably is. eBay will not assist with a transaction that occurred beyond its purview. They cant tell me who reports my listings or even how I can prevent my listings from being reported. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. I even mentioned a receipt and they didnt care. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. ** Free trial offer can only be redeemed once per customer. This is a type of blackmail. Obviously, they do not because they are a bunch of incompetent double-crossers. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. Read our first-ever Corporate Social Responsibility Report. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. 08:53 AM That is true because TMC did NOT make the item so you can't call it a TMC item. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. The company UV prints or pad prints ink onto Lego pieces to customize them. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. The sale of counterfeit items now represents 3.3 percent of world trade, according to the Organisation for Economic Co-operation and Development, an international group with 36 member countries. In another version, scammers ask to confirm payment in advance with a gift card, perhaps in return for faster shipping or a discount. This does not drive our decision as to whether or not a product is featured or recommended. eBay is full of listings for legitimate high-quality items. Record any serial numbers or unique codes. But fake or not, if I ever had an item pulled by eBay, I would not relist it, that is the rule you broke - relisting when you were told not to - simple, 12-30-2021 Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. Copyright 1995-2023 eBay Inc. All Rights Reserved. I really feel like I am not getting any protection from scammer buyers on eBay. kh-cathy. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. Try to avoid buying items in categories that arent covered by eBays money back guarantee. Requests for additional fees throughout the process for shipping, gas, or other expenses.. All adult members get all the listed benefits. Then reach out to the seller by opening up a return and requesting a refund. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! If the item is sold for more than $750 the item must have signature delivery proof. How To Avoid the 14 Latest Venmo Scams [2023 Update]. We just accept it and move on. I have been talking to someone with same story Im trying to buy a car. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. This sounds exactly like the issue Im having! Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. Be cautious of buying authentic items being sold at well below market value. . You can also ask the seller to show you proof of authenticity. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). A reseller is not going to do that.how stupid. Taking action within the required time frames. Consider signing up for Auras identity theft protection with credit monitoring.. Why should I move on when eBay is clearly being incompetent? Heres what to do if someone used your credit card number (without your card!). Subscribe to our newsletter. There's no chance of spending hundreds or thousands of dollars only to never hear from the seller again or to receive a counterfeit item in return (granted, there are protections for that, but it doesn't make getting scammed any less frustrating). Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. We had to remove your listing because it didnt follow ourCounterfeit policy. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. Limited offer! I ended up having to give a refund in fear the buyer is going to give me bad feedback. In this scam, sellers never send items youve paid for. Remember that if an offer looks too good to be true, it probably is. However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. Why fight a battle you can not win? Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. The only thing he said was for me to post the receipt in my listing to prove I bought it. If you want to fight it, you need to contact the Verified Rights Owner. Document everything throughout the purchase and delivery process. Other platforms I never had a problem with over 6 years. Activity on your account didnt follow our policy. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. Below, I break down how it works for both buyers and sellers. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. Do the seams and patterns on the item match up perfectly? Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. If its not, contact eBay to report that the item doesnt match what was in the listing., Dig deep into a sellers reviews. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. Perhaps if eBay banned such sellers with a zero tolerance poli. Any tips? We don't allow counterfeit items or unauthorized copies to be listed on eBay. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. Counterfeit goods are not allowed on eBay. Nonetheless, the site is saturated with imitation merchandise. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. Dollars. This looks like a long list but its important to be very diligent when buying or selling on the eBay platform. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. 12-30-2021 No one can prevent all identity theft or monitor all transactions effectively. Used underwear and socks are not allowed. Email us at reviews@businessinsider.com. All I could do was appeal it. Track your shipment, and follow up within the shipping policy time frame. I am not purposely trying to break the rules. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. The online auction site launched in 1995, and scammers have used it ever since. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . 2 - Don't wait for the traffic, build it! Thats why eBay has a legitimate Second Chance Offer program that sellers can use when they have more of the item, the winning bidder didnt pay, or the reserve price wasnt met.. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. Haha, and how can I relist listings that have been permanently pulled from my account? Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. Counterfeit goods are not allowed on eBay. In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. How Fake Stuff Ends Up on eBay Ranked #1 by Security.Org and IdentityProtectionReview.com. However, it isnt until you send the money that you realize the vehicle doesnt exist.. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. It is their site, their rules. We invest significant resources into creating a safer marketplace for our users. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. The service is free to buyers and covered by eBay's Money Back Guarantee. The score you receive with Aura is provided for educational purposes to help you understand your credit. Nonetheless, the site is saturated with imitation merchandise. 08:54 AM They offer some sort of limited-time discount in order to create a sense of urgency. There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. Dont click on links or open attachments in unsolicited emails or texts. Its the reason Im looking into EBay Protection Program right now. From having plenty of brands sell products directly through the site to offering extensive buyer protection, eBay is a surprisingly safe place to shop. So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? Scammers dont need your physical credit card to make fraudulent purchases. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. Ebay doesn't decide if something is fake or not. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. Who in their right mind would agree with this level of incompetence? If you want to understand the process of reporting a scam to police and how eBay is involved, visit the eBay Security Center. Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. Authentic autographs and autographed items can be highly sought after items, and in some cases may be extremely rare and valuable. Not all features use AI capabilities. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. The main reason to keep everything communication and payment on eBay is to take advantage of the platform's seller protections and money-back guarantee. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. Scammers know theyll have a better chance of scamming you if they can get you on the phone. 20% is a good way to start, you know.
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