Consumers Energy - poor customer service with forestry division They sent a contractor out to put a valve on my water heater and he installed it incorrectly, which has been a big problem for me. They reported that the rep came and no one answered, but we have a very loud dog who never barked. The payments for the 22841 Stair address after 2017 were coming from my brothers Comerica checking account or his wifes account not my account that has not changed in over 25 years proving they were living there making the payments. We went and looked at our trees, saw they werent in the way, and assumed we were fine. Again, no one showed. They may be infected with a fungus or virus that is helping to kill spongy moth caterpillars. Certified arborists and foresters target cycle areas of the city for preventative maintenance pruning services. including trimming 5,000 to 6,000 miles (9,600 kilometers) of trees each year to prevent branches from falling onto power lines. MPSC approves DTE Electric Co.'s request to spend $70M on tree trimming In areas with a high concentration of spongy moths, entire tree canopies may be impacted, but most healthy trees recover. I had a few questions concerning my account, and was helped by a gentleman by the name of Anthony. This is 8 days after my original call. They trim trees that are in now way an issue and intrude off . Cut them in a horrific manner. DTE Energy, Consumers Energy face power-outage challenges I hope to deal with such a great employee next time I have any issues. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. click here. After power has been restored and it is safe, it is the property owner's responsibility to clean up trees or debris left on . To whom it might concern; as of July 2nd, 2022 I am writing this email as a complaint for harassment , threats I have on my voicemail for non payment and I have contact consumers many times over 2020, 2021 , and now 2022 for the State relief program and because for hardship President / Governor have passed the order that no company should be harrassing or threading customers when they going thru hardship for non payment neither shutting service off and as well as helping them to resolve the problem and enroll then into the State relief that was passed .. now I have had a called from a lady from consumers energy harrassing me and trying to force a recording when I never allowed it and I said that I do not want anyone cutting my consumers gas in my property located in 1510 Leon rd walled Lake Michigan 48390 and nor I give any consent to take anything unless a court order says to pay when there is the State relief that should be for all the people.. Now the lady that had contact me have hanged up and said things never said and she said that she will record my conversation when I never allowed it .. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I shouldn't have to explain why being forced to repeatedly strain my ears, listen to my options described to me in vague, unhelpful ways, then push random buttons in the hope that it might take me further down this rabbit hole is completely unacceptable. This means the easement is permanent, and if the property is sold, the easement is still a part of the property. Pleasant meth dealer, Friday forecast: Inch an hour of snow possible, Marijuana payments to be distributed to mid-Michigan municipalities and counties, Mt. Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. The outlawn must be greater than 48 inches in width: Greenspire Linden: Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. For suggestions to find the best web browser for you I was told to get a tree professionally and Consumers could come back and drop the wire until the tree problem was solved. FAQ. For electricity to be restored and compensation for pain suffering and loss of food. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. Hall said many trees need to be trimmed because of mistakes made in the past. Now my sons family is in limbo the plan was not to be with me forever but they cannot move onto Stair and help me like they planned I know we all have rules and policies but there are times and circumstances where you have to think outside policy. A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. Meridian Township Michigan - Large Dog Park Closure 28 February Grows at a medium rate. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. *Consumers Energy - Neighborhood Power Line Upgrade Project & Tree Cutting RESULTS: Wednesday 9/25/19 MEETING About 70+ neighbors joined the ODWNA on Wednesday 9/25 evening at Winchell Elem. left limbs on power lines. She deserves a raise. - The meter was installed . That resulted in a cost to me of $707.00 for a new board, (just the part.) We never had a problem with this tree with the power line. Oak Wilt 101 MichiganOakWilt.org He also asked if I didnt see the blue paint marking? After our call, I went out and had to really look to find the approximately 2-inch mark of blue paint on a Blue Spruce. We were not home until 3:00pm of that day and found the HVAC still not working. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. Mature height 15 30 feet. Township Board Resolution Supporting Women ' s History Month:The Township Boardwill discuss a resolution to support Women ' s History Month at their March 7 , 2023 regular meeting . They just sent my name to a collection agent for $20.37. Viewing the Energy Use Details, it appears that Mr. ******'s energy use. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy. Now we lost power this past weekend for 3 days. Michigan utilities need to spend even more on tree trimming, House Desired outcome: This morning I called in again and was told the original call was marked as completed. How do I know I can trust these reviews about Consumers Energy? Shortly after, planners will assess your neighborhood and create a trimming plan. She needs to be in business on her own that she will be a millionaire. If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. In 2016 the City of East Grand Rapids completed a tree inventory and risk assessment of approximately all 7,200 trees in the public right-of-way and developed a targeted preventative maintenance approach to managing the public right-of-way tree canopy. This review was chosen algorithmically as the most valued customer feedback. I tried to explain to Ms. Cotton several several times while I understand state law there are always extenuating circumstances. I have the right to Gas when president said and is a BETTER BILL ACT and there is the State relief that can be used to pay for it until we all the people come out of all this pandemic inflation and can have normal life again. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Upon my return home, I discovered that my central air unit was fried, furnace, fans, camera doorbell, refrigerator's water/ice maker circuit board. The contractor provides the city with the expertise of a certified arborist capable of assessing tree conditions and making recommendations to save or remove trees. Claim it and get a lot of features. 2 0 obj Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. This happens 6 times a year or more. Meridian Township Michigan - Large Dog Park Closure 28 February 2023 ( news ) My address still has and will continue to have the stair address. Consumers Energy is carrying out a five-year, $5.4 billion plan to build a stronger, smarter . As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. $25 is an insult and many dont even know there eligible. I again filed a complaint with Consumers Energy. With growth rates of 8 to 10 feet per year on some species, it's a full-time job just staying ahead of annual growth. Anthony spoke clearly, and kindly all while answering my questions promptly, and made it quite easy to resolve my issues. More Local News to Love Start today for 50% off Expires 3/6/23. National News - Freedom 96.9 - Oklahoma's Talk Radio ConsumerAffairs is not a government agency. Then later on we called Moore Mechanical and had them come back. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Consumers Energy Reviews (Updated May 2023) | ConsumerAffairs The refrigerator was purchased in 2019. 'Tree Butchering' | Homeowner protests Consumers Energy with sign Unsubscribe at any time. System Improvements Tree Trimming At one point they even did and application to start the service change and it did not go through they also did an application to have a 3rd party pay the bill this was all told to me by a consumers energy agent so again they can see the information that raised enough doubt that yes someone else was living there. Consumers Energy explains tree-trimming policies to commissioners The Spring Recycling Day will run from 9:00 am to 1:00 pm and will be held at Chippewa Middle School ( 4000 Okemos Road , Okemos ) . Unacceptable! My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. Desired outcome: You can protect against costly tree clean up and trimming expenses for only $9.99 a month by enrolling inTreeGuard Assurance. Yesterday we got home and our tree (only one in our yard) was hacked hideously! Green Vase Zelkova: A graceful shape, clean foliage, attractive bark. Autumn Brilliance Juneberry: Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. The supervisor did not have a helpful attitude during any point during the conversation. Who is responsible for trees located between the sidewalk and the street (public right of way)? Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. Outage rebate policy change. And often, these trees were planted to hide power lines before Consumers realized there would be an interference. Unsubscribe easily. I purchased it in 2019 and want all the functions to be in working order. Is this your company? 2023 Advance Local Media LLC. I simply do not have $2700 laying around and I really dont think I should be responsible for a bill that did not belong to me ever. <> % Mature height of 15-20 feet. Consumers Energy - Complaints Board Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. Detroit-based DTE Energy said the March storm caused the most customer outages in the company's 150-year history, knocking out power to an estimated 800,000 homes, business and other electric. The work will be started in the near future and postcards/letters will be mailed to customers who are affected by the work. For more information on spongy moth and control options, clickhere. It's a busy world full of busy people like me. DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. For the best performance on this website and others, please upgrade Constant reliance on treatment can limit the effectiveness of natural control on spongy moth (e.g. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). To avoid impacts to non-target insects and allow natural disease pressure to build up within the spongy moth population, the city is applying treatment only when spongy moth outbreaks are expected to significantly impact tree health. Customer Service Dept Meridian Township Michigan - Volunteers Needed for Spring Recycling After your, Due to many varying factors, tree trimming schedules are sometimes changed or delayed. Wood Chippers Carlton Professional Tree Equipment. For electricity to be restored and compensation for pain suffering and loss of food. The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. Finally after talking to the rep for sometime and trying to explain we asked for a supervisor. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. The letter states that they are not responsible for the damages to my appliances. YouTubes privacy policy is available here and YouTubes terms of service is available here. I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. Consumers Energy will trim or remove trees interfering with electric restoration activities and the City will collect limbs from power lines, streets and sidewalks. If A Tree Falls On Power Lines, Who Is Responsible? Sign up to receive our free weekly newsletter. The owner of this site is using Wordfence to manage access to their site. These surveys inform outreach and treatment strategies. Are you kidding me!? I own property at 496 44th St., Allegan, MI. Consumers Energy tree trimming ruined landscape (Letter) You will then receive an email that helps you regain access. Learn all about energy savings as you move through a virtual home. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. I called them and they more or less say you can't go by what they have showed you used. While the phrase "tree trimming" may have been historically understood to include all aspects of line clearing, courts Contractors - SECO Energy One would think common sense would dictate maybe a red or yellow ribbon on such trees or even yellow paint. Customers should call the tree trimming service or the electric utility prior to the trimming to get information about the work to be done and express their concerns. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. (800) 477-4747 Natural gas emergency, leak or smell. Consumers Energy will trim or remove trees interfering with electric restoration activities. I have two river birch trees on my property. CN is in the process of shutting down this railroad completely , as it will be necessary to complete the repair . Crews will finish restoring power in southern MI, then go north Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. The intent of the spray treatment is to offer relief from those trees that have been significantly impacted by multiple years of defoliation. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. I have a serious problem caused by Consumers Power. The cost for each tree is shared between the homeowner and the city, with each party paying for half the average unit price bid for the trees. The city has an annual tree planting program available to residents who are interested in sharing the cost of a new tree to be planted in the out-lawn area (between the sidewalk and the street) of their home. What was done to my tree was plain wrong and in no way justifiable. We expected better professionalism than this! Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. So please my phone is [protected] or register mail sent by the USPO can be send with all the documents that is giving your corporate threat me over voicemails for no payment and more.. also would like to see all account details and how anytime account was paid make sure that was only paid once and not twice from any other instrument or commodity. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. These cream-colored splotches may show up in wood piles, on houses or the underside of tree branches. Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. My last month bill was $57.60. Because these are energized lines, we highly recommend using a professional tree trimming service to perform the work. Attractive shape and interesting reddish bark with white markings provide year round interest. In many cases, spongy moth populations naturally decline in 1-3 years of an infestations peak due to disease naturally present in the ecosystem. We called Consumers again. Our content is intended to be used for general information purposes only. If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. Quora User Lives in Earth (1950-present) Author has 2.3K answers and 2.6M answer views 4 y Related Want the damage repaired. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. By the end of June, caterpillars are almost done feeding so there are limited effective controls. One Tuesday August 30th, I called in an issue with the tops of 2 trees hanging over the power line that goes from the pole to our home. It's not my fault and I did not cause damages to Consumers Energy's equipment or cause it to malfunction. Until I get a call from Consumers Energy indicating who (by name) needs access to my property and why - entry will not be possible. My son and his family moved out of their apartment moved in with me on Prescot and began working on Stair Dri so that they could move over there and take some of this burden off of me. Your planner will leave his or her contact information to answer any questions you may have regarding the work planned for your property. But local weather patterns, climate change, and other factors can cause longer outbreaks. 1 was almost a week. 4 0 obj increased on or after 05/28/2020, going from an average of 3-7 kWh per day. She put us on a different power grid and we didnt have but one outage a year after that and it wasnt for days only hours. Consumers Energy | Complaints | Better Business Bureau Profile Consumer's Energy says Kuras' tree was interfering with a significant power line which is why they cut it. Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. Tree Trimming | DTE Energy At 12:15 he called. For more information on spongy moth and control options, click, The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying, inventory of all trees along city streets and in parks and natural areas, MSU-Extension Spongy Moth Outbreak Update 8/22/2019, Spongy Moth Management Consultant Memo 2021, Spongy Moth Mitigation Options for Residents, 2021 Notice to Residents Directly Impacted, 2021 Notice to Residents Directly Impacted #2, Spongy Moth Notice of Treatment Spring 2019. Property owners outside of the targeted area may still implement their own treatment options such as the use of tree bands, injection spikes, or ground level spraying. We value your privacy. Normally have trees near power lines, and the utility company will be responsible for . Please allow 5-7 business days for a response from our Tree Trim team. We usually do a much better job and we fell on our face here, he said. I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. endobj My account number is [protected] I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. I repeat: Tree Trimming Differs between BWL and Consumers Energy For more information about reviews on ConsumerAffairs.com please visit our Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The City still manages right-of way trees outside of the target area based on reported concerns and street view assessments. For this cycle we turned on the air 1 time, only to 70* overnight and the heat 1 time overnight and only to 65*. Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. All Rights Reserved. 2023 Tree Maintenance Program-Pruning Cycle Progress Map. Phone Number. Based on high caterpillar feeding activity and defoliation of trees over subsequent years in two outbreak pockets, the City implemented an aerial spray application of Bacillus thuringiensis var. When I did start to work on my parents estate matters again I realized the utilities had never been switched out of her name and started that process. Contact Us | DTE Energy Consumers Energy (@ConsumersEnergy) / Twitter "This increased investment will help to bring the reliability improvements driven by tree trimming to more customers faster," said Lauer, whose DTE subsidiary serves 2.2 million consumers in . If Consumers Energy has trimmed or removed trees in a private utility easement or in the public right-of-way adjacent to your home, please place it out in accordance with the city yard waste composting service and the Department of Public Works will pick it up on your service day. Thank you, you have successfully subscribed to our newsletter! Consumers Energy Works with Michigan Communities to Remove Trees from Project Number: 19437. I Hope he sees this too, and if he isn't training your new employees yet, he should be! Meridian Township Michigan - Green Road Railroad Crossing to Close If you can go to DTE or Great Lakes. These are not hardwood trees nor big branches and both swayed in the wind. I'm a low income individual and beginning of January 2023 consumer energy transferred an old bill from a previous family in my home to MY bill, ie, different account number and social security number from the previous Tennant. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We did not receive any communication from anyone ever about this. Even with all of the facts presented. Tree Trimming | Office of the Ohio Consumers' Counsel "People don't have . Each year, the Citys forestry expert examines outbreaks to determine how trees are reacting to feeding pressure and to make estimates of expected populations. I never received a paper statement, text, email, or call about a final bill. Contact Us | Consumers Energy First Name. The transmitter box caught fire and fried several appliances. Consumers Energy prepared for all-hands-on-deck restoration effort News Flash East Grand Rapids, MI CivicEngage Take a look at the provided map and brochure . During this process I went to get the utilities switched over as they had remained in my mothers name Annie M. Dickerson who passed in December of 2017. Someone needs to explain to me how my kilowatt usage can double and triple over last year. My complaint is this.Why is the outage rebate so low for having no power for 5 days or more due to a catastrophic event.The latest event was an ice storm last week.Our power was out for just short of 6 day and we are eligible for a whopping bc $25 outage rebate.Does Consumers as a company realize the expenses that occur with power of that long.Damaged food,fuel cost to run a generator ($160 for me)lodging,eating out and on and on I could go.Consumers currently charge there 1.8 million electric customers $.90 every month on our bill to cover low income customers.That translates to over 18 million dollars a year.Hard for me to believe they kick that much back each year.My suggestion is this, start an outage fund so customers can get a full reimbursement for expenses incurred during an outage as long as receipts are produced. If a tree branch or entire tree falls on an electric line: Call 9-1-1 first Then immediately call us at 800-477-5050 DO NOT TOUCH THE BRANCH, TREE OR LINE Safety Facts about Trees and Power Lines: Always assume a power line is energized and dangerous.
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