ticketek marketplace refund

Download the Ticketek App & add your ticket to your wallet now. Absolutely appealing customer service!!!!! Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Sell tickets directly from your Ticketek Account. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Sell tickets directly from your Ticketek Account. (This can normally be obtained from the transport companys website). As it got closer to Christmas I started to worry, as they were to be presents. to then often have to go to their desk at the venue to follow up the issues. I couldn't return to where I was, no progress, the booking system repeated itself, etc. How do I contact Ticketek? - Ticketek Australia Unfortunately spending time with a sick relative does not appear to be one of the reasons they list for a refund, though you might be able to stretch one of the other reasons. New comments cannot be posted and votes cannot be cast. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Would I ever get the tickets! A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. You may also wish to resell your tickets if you cannot use them. NEVER NEVER again. Where You have not been physically examined by a Doctor prior to the date of the Booking. , please contact the Customer Service team directly for further advice about your Refund. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Fuck that, what a joke of an optional extra. Never ever again. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. {"serverDuration": 19, "requestCorrelationId": "88cfe3fd1dbb642d"}. Ticketek routinely mismanages ticket processing which should be simple. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. We may consider other Emergency Circumstances at our discretion. Seven tries before I finally got my second choice of seats. Adverse weather with no Government Agency warnings not to travel. Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence Hopeless website. You cannot Attend your Booking due to any of the reasons below and have provided the evidence requested below. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Are Refundable tickets offered on Gift Voucher sales? Almost 90 days and still waiting for my refund back. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. We missed the show! But the thing is, they didn't. The customer service was super helpful and I got the ticket value back and it sold super quickly. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. (Receipt required for Doctors note refund up to 50 or equivalent). Any vehicleYouplan to use during theBooking. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. I have been linked to your site from Ticketek.co.nz. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. No way to recover tickets. I got tickets to a concert from ticketek that got cancelled of covid. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. I tried calling, emailing before the show, had I had a response we would have made the show. Attend participate in, take part in, use, or be present at. Terms & Conditions of Sale | Ticketek Australia Reddit and its partners use cookies and similar technologies to provide you with a better experience. Are there any age restrictions enforced on my event? Why are there multiple listings for the same event at different prices? Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . How did this happen? No worries, as your cousins for a DOCTORS NOTE STATING THEY HAVE CANCER AND YOU WANT TO SPEND TIME WITH THE FAMILY. Refunds & Exchanges - Ticketek Australia The phone message also contradicts itself. In event of a Refund Application the English language version shall be the basis of settlement. Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do. To apply for a Refund simply click on the link in your booking confirmation email, or click here. means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Anyone has experience getting refunds from them or have advice on what I should do here? Where You have not been physically examined by a Doctor prior to the date of the Booking. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. Many of us haven't booked on line since COVID started, The site is worse than I remember. Make a report to ACCC. If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. Pleased to meet you, won't you guess my name? failed the examination previously and had to re-sit. Forcing people to own smart phones is not giving people choice and freedom. Simply do not try to contact them in any way shape or form.Worst customer service. Ticketek refunds, the true facts - The Vigilante News actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I am trying to buy tickets but it says unable to lock the ticket. So thanks very much! A copy of the letter requiring Jury Service. I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. Its a disgrace. Sell Ticketek tickets | Tixel Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Any reason for refund must not be foreseeable at the time. I will NEVER buy tickets from this company again! Tixel is a safe ticket marketplace to trade tickets from Ticketek. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. Safe, Fast and Verified Sick relative? Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. etc. A copy of a notice from the examination body, school, college, university confirming the change of date. Lost a baby recently? Why is your site permanently unavailable. It's the result of a monopoly. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. There is no phone number, only an email which does not get answered. Refundable tickets via tiketek not refundable? : r/sydney I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Why is this company even allowed to operate?????? They need a better system and more staff it seems. Abhorrently bad process for handling refunds and rescheduling due to illness. Poor service really. Ltd. All Rights Reserved. If enough people do it they'll be investigated. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence? This is not an insurance policy. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Ticketek Marketplace - Buy and Sell Tickets

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